Dashboard / User Management
Sep 04, 2025
| # | Name | Role | Status | Created | Actions | |
|---|---|---|---|---|---|---|
| 4 | Ahmed | ahmed@demo.com | User | Active | 2025-08-22 21:18 | |
| 3 | Maryan | maryan@demo.com | Admin | Inactive | 2025-08-20 10:12 |
Roles
- Admin18
- Agent12
- User54
Map Users to Roles
Future: audit log of role changes.
Role Audit
Maryan granted Agent — 2025-09-02 09:40
Ahmed revoked User — 2025-09-01 16:10
User Activity Logs
| Time | User | Action | Target | Details | IP |
|---|---|---|---|---|---|
| 2025-09-04 09:15 | Maryan (Admin) | Permission Change | Role: Agent | Enabled "Assign Ticket" | 192.168.1.10 |
| 2025-09-04 08:41 | Ahmed | Login | — | Successful login | 192.168.1.33 |
| 2025-09-03 17:20 | Maryan | Create | Ticket #1246 | Category: Network, Priority: High | 192.168.1.10 |
| 2025-09-03 16:58 | Supervisor | Delete | Attachment printer_log.txt | From Ticket #1245 | 192.168.1.2 |
| 2025-09-03 15:42 | Maryan | Update | Ticket #1245 | Status → In Progress | 192.168.1.10 |